TERMS

Terms of Service

The terms and conditions for using Demtos services.

Last Updated: January 2, 2026

These Terms of Service ("Terms") govern your access to and use of Demtos, a church management platform provided by Demtos ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using Demtos, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

These Terms apply to all users of Demtos, including churches, organizations, administrators, and end users.

2. Description of Service

Demtos is a church management platform that provides tools and services for managing:

  • Member and visitor management
  • Event planning and registration
  • Form creation and submission management
  • Communication tools (email, SMS, announcements)
  • Financial tracking and giving management
  • Document and media management
  • Analytics and reporting
  • Other ministry management features

3. Account Registration and Security

3.1 Account Creation

To use Demtos, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. You agree to:

  • Maintain the security of your password and account credentials
  • Notify us immediately of any unauthorized use of your account
  • Not share your account credentials with others
  • Use strong, unique passwords

3.3 Organization Accounts

If you create an account on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Acceptable Use

You agree to use Demtos only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the service to transmit any harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to any part of the service
  • Interfere with or disrupt the service or servers connected to the service
  • Use automated systems (bots, scrapers) to access the service without permission
  • Reverse engineer, decompile, or disassemble any part of the service
  • Use the service to send spam, unsolicited messages, or bulk communications without proper consent
  • Upload or transmit viruses, malware, or other harmful code
  • Impersonate any person or entity or misrepresent your affiliation

5. Data and Content

5.1 Your Data

You retain all ownership rights to the data and content you upload to Demtos. You grant us a limited license to use, store, and process your data solely to provide and improve our services.

5.2 Data Responsibility

You are responsible for:

  • Ensuring you have the right to upload and use any data or content
  • Complying with applicable data protection laws (GDPR, CCPA, etc.)
  • Obtaining necessary consents for personal data you collect
  • Maintaining backups of your important data

5.3 Data Export

You may export your data at any time. We provide tools to help you export your data in standard formats.

6. Subscription and Payment

6.1 Subscription Plans

Demtos offers various subscription plans. Details about pricing, features, and billing cycles are available on our pricing page.

6.2 Payment Terms

By subscribing to a paid plan, you agree to pay all fees associated with your subscription. Fees are billed in advance on a recurring basis (monthly or annually) unless otherwise stated.

6.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing period.

6.4 Refunds

Refund policies vary by plan and are detailed at the time of purchase. Generally, we offer prorated refunds for annual subscriptions canceled within the first 30 days.

7. Service Availability and Modifications

We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. We may:

  • Modify, suspend, or discontinue features or services with reasonable notice
  • Perform scheduled maintenance that may temporarily affect service availability
  • Update or change the service to improve functionality or security

We will provide reasonable notice of significant changes that may affect your use of the service.

8. Intellectual Property

The Demtos platform, including its software, design, logos, and documentation, is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use Demtos for your organization's internal ministry management purposes.

You may not copy, modify, distribute, sell, or lease any part of our service without our written permission.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features in your settings.

9.2 Termination by Us

We may suspend or terminate your account if you:

  • Violate these Terms or our policies
  • Engage in fraudulent or illegal activity
  • Fail to pay subscription fees
  • Use the service in a manner that harms us or other users

9.3 Effect of Termination

Upon termination, your right to use Demtos will immediately cease. We will provide you with a reasonable opportunity to export your data before account deletion, subject to applicable law.

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

Demtos is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, secure, or error-free.

10.2 Limitation of Liability

To the maximum extent permitted by law, Demtos shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10.3 Data Backup

While we maintain backups of your data, you are responsible for maintaining your own backups of critical information.

11. Indemnification

You agree to indemnify and hold harmless Demtos, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, violation of these Terms, or infringement of any rights of another party.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Demtos operates, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of Demtos shall be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through binding arbitration or in a court of competent jurisdiction, as applicable.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending an email notification to your registered email address
  • Displaying a notice within the service

Your continued use of Demtos after the effective date of any changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Demtos regarding your use of the service and supersede all prior agreements and understandings.